What to include
- The app and Windows version.
- Short steps that caused the problem.
- What you expected and what actually happened.
- A safe screenshot or error code without personal data.
Support
Report problems so they can be checked.
The official support and news channel is Telegram. Do not send sensitive data, passwords, keys, or private documents to public discussions.
What not to send
- Passwords, API keys, and two-factor codes.
- Documents with personal data.
- Full local paths when a safe description is enough.
- Chat archives or logs without cleaning them first.
Check before contacting support
Restart the app, confirm that the problem repeats, and note the exact moment of failure. This helps distinguish an environment issue from a product defect.
Status and updates
News about published versions and known limitations is posted in the official community. The button below opens the current public channel.